Filing a Grievance 

The Town of Carbondale is committed to ensuring that patrons with disabilities are able to take part in, and benefit from, the whole range of public programs, services, and activities offered by the Town of Carbondale.

Title II of the Americans with Disabilities Act (ADA) requires that public entities adopt and publish grievance procedures to assure the prompt and equitable resolution of complaints.

The purpose of this ADA grievance procedure is to resolve as promptly as possible any problems, complaints, or conflicts related to the Town's ADA compliance as it relates to public access to facilities, programs and services without the need for the complainant to resort to other remedies available under the law.

Employees with a disability-related grievance should consult their immediate supervisor or the Town of Carbondale (an Equal Opportunity Employer) Human Resource Department:

Viktoriya Ehlers
Accounting & Human Resources
vehlers@carbondaleco.net
970-510-1203

WHO MAY FILE A GRIEVANCE?

WHEN SHOULD A GRIEVANCE BE FILED?

WHAT SHOULD THE GRIEVANCE INCLUDE?

WHERE SHOULD I SUBMIT MY GRIEVANCE?

WHAT IF I NEED ASSISTANCE FILLING OUT MY GRIEVANCE?

WHAT HAPPENS AFTER I FILE MY GRIEVANCE?

SHOULD I BE CONCERNED THAT A DEPARTMENT EMPLOYEE MIGHT RETALIATE AGAINST ME IF I COMPLAIN?

WHAT CAN I DO IF I AM NOT SATISFIED WITH THE RESULTS OF THE DEPARTMENT'S INVESTIGATION?